Limited Vehicle Benefit Program

Terms & Conditions for Limited Vehicle Benefit Program

Any damage covered must be repairable using standard repair methods. "Dealer" means Ride N Drive LLC, a Texas limited liability company. 

"Program" means the Limited Vehicle Benefit Program as defined by the terms and conditions on Ride N Drive's website. 

"You" and "Your" mean the individual or entity that purchased a vehicle from the Dealer and is identified as the purchaser or buyer in the applicable purchase agreement, retail installment contract, bill of sale, or other vehicle purchase documentation.

"Vehicle" means the motor vehicle purchased by You from Us and identified in the applicable purchase agreement, retail installment contract, bill of sale, or other purchase documentation, including its make, model, model year, and vehicle identification number (VIN).

No Oral Representations. The benefits provided under this Program are limited to those expressly set forth in the written Terms and Conditions. No salesperson, employee, or representative of the Dealer has authority to modify, expand, or make any representation regarding coverage under this Program except through a written amendment issued by the Dealer. The Customer acknowledges that no oral statements, promises, or representations not contained in the Program's written Terms and Conditions shall be binding on the Dealer or create any additional obligations or benefits.

Modification of Program Terms. Dealer may revise, amend, or update these Program Terms and Conditions at any time in its sole discretion. Updated Terms and Conditions will be posted on the Dealer's website and will become effective upon posting unless otherwise stated. By participating in or requesting benefits under the Program after such updates are posted, the Customer agrees to be bound by the revised Terms and Conditions.

Right to Modify or Discontinue Program. Dealer reserves the right to modify, suspend, or terminate the Program at any time in its sole discretion. In the event the Program is terminated, Dealer may elect to honor eligible benefits for customers enrolled prior to the termination date, subject to the Terms and Conditions and applicable benefit limits. Dealer shall have no obligation to continue offering the Program to new customers following such termination.

Program Term. Coverage under this Program begins on the date of Vehicle delivery and remains in effect for three (3) years or until the Vehicle's odometer reflects an additional forty-five thousand (45,000) miles beyond the mileage recorded at the time of delivery, whichever occurs first. Upon the earlier of these events, all benefits under the Program shall automatically expire. Coverage applies only while the Program is in effect.

Benefit Limits. Benefits under this Program are subject to the per-repair and aggregate limits stated in the Program description. Multiple repairs arising from the same incident, occurrence, or related damage may be treated as a single claim and shall be subject to a single benefit limit.

Claim Frequency. Dealer reserves the right to limit the number and frequency of claims submitted under the Program. Claims that appear excessive, repetitive, or inconsistent with normal vehicle use may be denied at the Dealer's reasonable discretion.

Pre-Existing Damage. The Program does not cover damage that existed prior to the Customer's purchase and enrollment in the Program or prior to delivery of the Vehicle.

Inspection and Authorization. All repairs must be inspected and authorized by Ride N Drive prior to repair in order to qualify for benefits under this Program.

Dealer Discretion and Interpretation. Dealer solely reserves the right to interpret the terms, conditions, limitations, and exclusions of this Program. Dealer has full discretion to determine whether a claim, repair, or benefit is eligible for coverage under the Program. All decisions made by the Dealer regarding interpretation, coverage, or denial of benefits are final and binding on the Customer.

Severability. If any provision of this Program, or the application thereof to any person or circumstance, is held to be invalid, illegal, or unenforceable to any extent, the remainder of this Program and the application of such provision to persons or circumstances other than those as to which it is held invalid, illegal, or unenforceable shall not be affected thereby and shall be enforced to the fullest extent permitted by law. The parties intend that any such invalid, illegal, or unenforceable provision be construed and enforced to the maximum extent permissible so as to effectuate the original intent of the parties.

Governing Law. This Program shall be governed by and construed in accordance with the laws and court decisions of the State of Texas, without regard to conflict of law or choice of law principles of Texas or of any other state.

Venue. The obligations of the parties to this Program shall be performable in Dallas County, Texas, and if legal action is necessary in connection with or to enforce rights under this Program, exclusive venue shall lie in Dallas County, Texas.

Submitting Reimbursement Requests. For any eligible Program benefits that require reimbursement, the Customer must submit a request via email to:

[reimbursement@ridendrivedallas.com]

The reimbursement request must include:

1. Customer name and contact information

2. Vehicle information, including VIN and odometer reading

3. Date of the service or repair

4. Detailed receipts or invoices for services performed

5. Any supporting documentation or photos relevant to the claim

All reimbursement requests are subject to verification by the Dealer and must comply with the Program's terms, limitations, exclusions, and benefit caps. Dealer reserves the right to approve, modify, or deny reimbursement requests at its sole discretion.

Program Benefits

Paintless Dent Repair Benefit (Vertical Panels Only). Subject to the terms and conditions of this Program, the Ride N Drive shall cover the cost of paintless dent repair ("PDR") for minor dents and dings located solely on the vertical exterior body panels of the Vehicle (including doors, front and rear quarter panels, and fenders). Coverage under this benefit is limited to a maximum aggregate amount of Four Hundred Dollars ($400.00) during the Term. This benefit applies only where the damage is repairable using paintless dent repair techniques and does not require repainting, body filler, panel replacement, or conventional body shop repairs. Damage to horizontal surfaces (including, without limitation, the hood, roof, and trunk lid), bumpers, trim, moldings, or glass is expressly excluded. Any costs in excess of the $400.00 maximum shall be the responsibility of the Customer.

Alloy Wheel Protection. Ride N Drive will repair or recondition cosmetic damage completely free of charge, to the fullest extent possible, up to 8 occurrences, subject to the terms & conditions of this Program. Coverage under this benefit is limited to a maximum aggregate amount of Four Hundred Dollars ($400.00) during the Term. Cosmetic damage is defined as scuffs, scratches, or superficial damage to the surface of the wheel. Coverage will not be provided if the wheel has been bent or cracked.

Windshield Repair Benefit. Subject to the terms and conditions of this Program, the Dealer shall cover the cost of repair for minor windshield chips. Coverage is limited to repairs performed on the Vehicle's windshield only and is capped at a maximum benefit of Five Hundred Dollars ($500) per Vehicle during the Program Term. Repairs must be performed by the Dealer or an authorized repair provider, and any costs exceeding the stated limit shall be the sole responsibility of the Customer.  If it is determined by the licensed repair technician that the damaged windshield must be replaced because such repairs will not allow it to function safely, the dealer will reimburse you up to five hundred dollars ($500.00) for the replacement of the windshield. Proof of a completed comprehensive insurance claim or receipt of the windshield replacement is required for reimbursement. The maximum reimbursement equals your comprehensive insurance deductible (for a windshield replacement claim) on the Covered Vehicle, up to five hundred dollars ($500.00)

Headlight Lens Protection. Subject to the terms and conditions of this Program, if the surface of any headlight lens exhibits fading, yellowing, during the Program Term, Dealer will restore or repair the affected area free of charge, up to a maximum benefit of Five Hundred Dollars ($500) per Vehicle, in accordance with the limitations, exclusions, and other terms set forth in this Program. Coverage does not include cracks, chips, physical damage, condensation, or replacement of the headlight assembly, and all repairs must be performed by the Dealer or an authorized service provider approved by the dealer.

Key Replacement Service. In the event that your key fob is lost, stolen, or destroyed, the Dealer will pay the cost of repairing or replacing the key fob up to eight hundred dollars ($800.00) per occurrence during the term of this Program benefit. Coverage is limited to one (1) occurrence per year, regardless of the number of key fobs lost, stolen, or destroyed during that year.

Roadside Assistance & Towing

Emergency Roadside Assistance. Subject to the terms and conditions of this Program, Dealer will reimburse the Customer for up to five (5) emergency roadside or towing service events total, up to a maximum of One Hundred Dollars ($150) per occurrence. Additional emergency service requests beyond this limit will be the sole responsibility of the Customer, who must pay the service provider directly at the time of service. Individual state laws, restrictions, or conditions may apply.

Flat Tire Assistance. Subject to the terms and conditions of this Program, Dealer will reimburse the Customer for assistance at the Vehicle's location to replace a flat tire with the Vehicle's inflated spare. Costs for repair or replacement of the tire itself are the responsibility of the Customer. The benefit is capped at five (5) occurrences with fifty dollars ($50) per occurrence.

Dead Battery Jump-Start. Subject to the terms and conditions of this Program, Dealer will reimburse the Customer for assistance at the Vehicle's location to jump-start a dead battery. Any replacement battery costs are the responsibility of the Customer. The benefit is capped at five (5) occurrences with Fifty Dollars ($50) per occurrence.

Lockout Assistance. Subject to the terms and conditions of this Program, Dealer will reimburse the Customer for assistance at the Vehicle's location to unlock the doors or provide help if the key is lost or broken. Costs for key replacement are the responsibility of the Customer. The benefit is capped at five (5) occurrences with Fifty Dollars ($50) per occurrence.

Towing to a Repair Facility. Subject to the terms and conditions of this Program, Dealer will reimburse the Customer for towing of the Vehicle to the nearest qualified repair facility in the event of a mechanical breakdown. This benefit does not cover secondary towing for Vehicles involved in collisions. The benefit is capped at five (5) occurrences at One Hundred Fifty Dollars ($150) per occurrence.

Roadside Assistance Exclusions. The following items are not covered under the Roadside Assistance benefit:

1. Emergencies or services arising from the use of intoxicants, narcotics, or the use of the Vehicle in the commission of a felony.

2. Costs of parts, replacement keys, fluids, lubricants, fuel, materials, and additional labor related to towing or installation of products.

3. Non-emergency towing or other non-emergency service, including mounting or removing snow tires or chains, or shoveling snow around the Vehicle.

4. Tire repair, extrication, or winching.

5. Vehicles excluded from coverage: motorcycles, trucks over 1½-ton capacity, antique vehicles (vehicles over 20 years old or out of manufacture for 10 years or more), taxicabs, limousines, commercial vehicles, recreational vehicles (RVs), camping trailers, 

6. travel trailers, or any towed vehicles.

7. Taxes, fines, or penalties of any kind.

8. Damage or disablement resulting from collision, fire, flood, vandalism, or other acts outside normal wear.

9. Towing from or repair work performed at a service station, garage, or repair shop.

10. Towing performed by non-licensed service providers or garages, vehicle storage charges, or a second tow for the same disablement.

11. Vehicles that are not in a safe condition to be towed or serviced, or where towing or service may cause further damage.

12. Towing or service on roads that are not regularly maintained, including sand beaches, open fields, forests, or areas designated as impassable due to construction.

Towing or service required at the direction of law enforcement related to traffic obstruction, impoundment, abandonment, illegal parking, or other legal violations.

All Roadside Assistance services are subject to the Program's limitations, exclusions, and benefit caps, and must be performed by Dealer-approved providers.

Aggregate Limit and Customer Responsibilities.

Aggregate Limit. This Program has a maximum aggregate benefit limit of Six Thousand Five Hundred Dollars ($6,500) per Vehicle. Once this aggregate limit is reached, all coverage under the Program shall automatically terminate, and the Customer will be responsible for any further repairs, services, or benefits.